The FAQ section can be used to answer common questions about your business, such as: "Where do you ship to?", "What are the opening hours?" or "How do I book a service?". FAQs are a great way to help visitors navigate your site and can improve SEO.

It may happen that following the natural drying of the water inside the fruit during transport, the final weight of the package is less than that ordered by a few hundred grams due to a physiological decrease. In the event that the shortage is greater, it is possible that it is our distraction. Please let us know, we will refund immediately Contact us as soon as possible by sending an email to indicating: 1. The order number present in the confirmation email. 2. A brief description of the problem.

We pack orders manually and sometimes it can happen that we do not include a product due to our distraction, for this reason please contact us as soon as possible by sending an email to and we will try to find the best solution for you. indicate in your email: The order number included in the confirmation email. A brief description of the problem.

Partualla ships via express courier with delivery within 48 hours throughout Italy. Shipping costs are free for all orders over €24.90.It is possible to track the order once it has been shipped. Once we have entrusted your order to the courier, we will send you the tracking number with which you can trace the shipment and view the expected delivery date.Delivery is made from Monday to Friday, throughout the day, at street level.If the recipient is absent at the time of delivery, the courier will leave a non-delivery notice and will make a second attempt on the following working day.To arrange a delivery time with the deliveryman by telephone, it is possible to purchase this service, called "Delivery by appointment" when ordering, at an additional cost.

We collect the product the day after receiving the order. Once packaged, we entrust your order to the express courier who usually delivers within 48 hours of taking charge of the order. Furthermore, to prevent the products in general but especially the fruits from remaining in the sorting centers for too long, we avoid shipping on weekends.for this reason, orders placed on Fridays will be shipped the following working day, i.e. Monday, except for current holidays.

Per la spedizione standard con pagamento alla consegna ci sarà un supplemento di 5,00€, ovvero il contrassegno.